The short answer
Treat co-parenting as a small joint project with one purpose: the children. Pick one written channel, agree simple message rules (short, one topic, reply within a day), share a 12-month calendar, hold a short scheduled check-in, and agree in advance how you will settle disagreements. Business-like means civil and predictable, not cold: children notice silent hostility too.
You do not have to like your co-parent to raise your children well together. You need something narrower and more achievable: a working arrangement that is civil, predictable and about the children. A guide for separated parents from the Association of Family and Conciliation Courts (AFCC) puts it simply: "An unworkable marriage does not necessarily result in an unworkable parenting relationship."
If even their name on your phone makes your chest tighten, structure is for you. It takes the guesswork, and some of the heat, out of every exchange, so you have more left over for your children. This guide sets that arrangement up, piece by piece. If you want the broader principles first, start with our co-parenting guide. If every exchange is already a fight, read parallel parenting in your child's interest alongside this one.
What your children experience when the adults run it like a business
Children do not see your messages or your calendar. They see the results: whether handovers are calm, whether plans hold, whether anyone asks them to carry news between homes, and whether either parent goes quiet or tense when the other is mentioned.
The Ontario chapter of the AFCC calls children's exposure to conflict between their parents "one of the most consistent findings in the research on post-separation parenting". A classic 1991 study of 522 Californian adolescents, interviewed about four and a half years after their parents separated, found that conflict affected teenagers' adjustment mainly through one route: how caught between their parents they felt. Being close to both parents, and parents cooperating, went with feeling less caught.
One caution matters here. Business-like does not mean frozen. A 2018 research review by Gordon Harold and Ruth Sellers, two of the authors of the UK government evidence review mentioned below, found that children are affected by the whole range of ways parents handle conflict, "ranging from silence to violence", whether the parents live together or apart. A 2020 meta-analysis that pooled 169 studies found that disengaged, unconstructive conflict (the silent, contemptuous kind) carried risks similar to open hostility for some outcomes. The goal is a calm, polite, predictable tone, not a cold war.
- Babies and toddlers are not too young to be affected. A 2016 UK evidence review found that babies as young as 6 months show physical signs of distress, such as a raised heart rate, in response to hostile exchanges between parents.
- School-age children notice whether plans are kept, and whether they are asked to pass on messages or report back.
- Teenagers notice everything, including the sigh when the other parent's name appears on your phone.
Step 1: Agree the purpose in one sentence
Before rules, agree what the arrangement is for. Something like: "We share information and make decisions about the children, on time and politely, so they have two homes that work." If you cannot agree this out loud, write it into your parenting plan or your first message about the new system. It becomes the test for every later message: does this serve that purpose?
Step 2: Choose one channel and set the message rules
Most of the friction in co-parenting comes from messages: too many, too long, at the wrong time, mixing the past with the present. Two pieces of professional guidance, the Arizona chapter of the AFCC's Co-Parenting Communication Guide and Justice Canada's Making Plans, suggest very similar rules. Agree them once, in writing:
- One channel for co-parenting. One email address each, a shared app, or both. Not a mix of texts, social media and notes in backpacks.
- One topic per message, with a specific subject line ("Dentist, March 4" rather than "Kids").
- Short. The Arizona guide suggests about one paragraph of five sentences. Number your points if there are several.
- Acknowledge within 24 hours, even if the full answer comes later.
- A limit on volume. The Arizona guide suggests no more than two emails a day, except in emergencies.
- Texts for logistics and emergencies only ("Running 10 minutes late"), not for discussions.
- Money separate from parenting. Expenses go in their own message or their own section of the app.
- Parents only. New partners and relatives are not copied on co-parenting messages and do not send them.
- Cool off before replying to anything that makes your heart race.
| Type of message | Where it goes | Agreed response time |
|---|---|---|
| Emergency (injury, hospital, missing child) | Phone call, then a written note | Immediately |
| Same-day logistics (late, forgotten inhaler) | Text | Same day |
| Information (school notice, appointment result) | Email or app | Acknowledge within 24 hours |
| Decision needed (new activity, schedule change) | Email or app, with a suggested deadline | Within the deadline you proposed, or a reasonable one you agree |
| Expenses | Separate email or the app's expense tool | As agreed in your plan |
Step 3: Share information the way you would want to receive it
The Arizona guide offers two rules that do a great deal of work. First, information should be ACT: Accurate, Complete and Timely. Second, a Golden Rule: "Always provide the other parent information that you expect that parent to give to you."
In practice: you forward the school newsletter the day it arrives, you send the doctor's instructions after the appointment, and you mention the sore throat before the handover, not after. You do this even when the other parent has been slow to do the same, because the person who benefits is the child.
Step 4: Set the tone
The Arizona guide's advice on tone is blunt: "Be positive and use a business-like tone." Keep to the present and the future. No capitals, no blame ("you always", "you never"), no demands, no profanity, reasonable deadlines. Both guides make the same suggestion: write as if a judge or another decision-maker could read it one day.
"Hi. Maya's parent-teacher interview is Thursday at 4:30. I can attend; are you able to join, either in person or by phone? Please let me know by Tuesday so I can confirm with the school."
"Not that you ever bother, but there's ANOTHER school interview. I assume I'm doing this alone again."
"Thanks for letting me know about the late pickup. Noted for Friday."
"Third time this month. Do you think my time doesn't matter?"
"I'd like to suggest a change to the summer schedule. Two options attached. Could we discuss at our check-in on the 10th?"
"I've booked the cottage for July. You'll have to work around it."
If you are dealing with hostile messages, our guide to communicating with a high-conflict ex has worked examples of short, calm replies.
Step 5: Build a shared 12-month calendar
Many disputes are really scheduling surprises. The Arizona guide recommends a 12-month shared calendar, with agreed deadlines for drafting and approving it. An AFCC guide for joint parenting adds two practical points: plan major holidays, family events and school vacations in advance, and be specific about exchanges: "Name the place, the time and who will provide transportation."
- Each spring (or before the school year), one parent drafts the next 12 months: regular schedule, holidays, school breaks, known birthdays and events.
- The other parent replies with changes by an agreed date.
- Agreed dates go into a shared calendar both can see.
- Changes after that go through your channel, in writing, with as much notice as possible.
A note on tools. Some families keep the calendar, messages and expenses in one co-parenting app, so there is a single written record both parents can see and the children are never the go-between. Others manage perfectly well with email and a shared online calendar. If you are weighing it up, our side-by-side comparison of co-parenting apps sets out what each one offers and costs, taken from the companies' own websites. If there has been family violence, check any shared tool with a safety advisor before you start using it.
Our guide to birthdays, holidays and special days in two homes covers how to divide the dates themselves.
Step 6: Hold a short, scheduled check-in
A regular, time-limited check-in stops small issues piling up in a stream of messages. This is practical advice rather than a research finding, but it follows the same logic as the guidance above: predictable, focused, about the children.
- When: monthly, or once a school term. Same day and time each cycle.
- How long: 30 minutes, with a hard stop.
- Where: a phone or video call, or a neutral café. Never at a handover and never in front of the children.
- Agenda: sent the day before. Usually: school, health, activities, the calendar, anything coming up.
- Record: one parent sends a two-line summary of what was agreed. The other confirms.
Phone calls work only if you can talk without conflict; the Arizona guide notes that some families set a call window and a time limit. If calls reliably go badly, do the check-in in writing instead.
Step 7: Agree now how you will handle disagreement
You will disagree. The question is whether you have a route that does not run through the children. The AFCC guide recommends building in review points (for example, at school entry and at the end of elementary school) and a dispute process such as mediation. Options include:
- A cooling-off rule: either parent can say "let's park this until the check-in".
- Mediation for anything you cannot settle between you.
- A parenting coordinator where disputes are frequent.
- Court only as a last resort, for what genuinely needs a judge.
You can write these rules into your parenting plan so they are in one place you both signed.
Keep the children out of the machinery
The point of all this structure is that children never have to carry it. AFCC guidance is direct: "Never ask your children to pass messages back and forth." The Canadian Paediatric Society adds that children should not be asked about the other parent's activities, friends or income.
- For babies and young children, the Arizona guide describes a "Child News Report" notebook that travels with the child: feeds, sleeps, medicines, milestones, worries. It also notes the drawbacks: it can be lost, and older children may read it. Write it as if the child will.
- For school-age children and teens, let them have their own contact with the other parent. The Canadian Paediatric Society advises: "Let your child talk to the other parent whenever they need to." The Arizona guide notes that very frequent texting between a parent and child can intrude on the other parent's time, so agree reasonable limits between the adults.
"I'll sort out the weekend with Dad. You don't need to worry about that part."
"Tell your father he needs to pay for half of the camp."
"Did you have a good time at Mom's?" (and then just listen)
"So who was at Mom's this weekend? Was anyone staying over?"
What the research says
The research supports the business-like approach, with honest limits.
- The strongest evidence is about conflict itself. The 2016 UK government evidence review found that "Parents/couples who engage in frequent, intense, and poorly resolved inter-parental conflicts put children's mental health and long-term life chances at risk." The 2018 review and the 2020 meta-analysis above add that cold, silent conflict is not harmless either.
- A Portuguese study of 314 divorced parents (2016) found three patterns of co-parenting: high-conflict, undermining and cooperative. Parents in the cooperative group reported better family functioning and fewer emotional and behavioural problems in their children.
- A US study of 944 divorced families (2011) found children of cooperative co-parents had the fewest behaviour problems and the closest ties to their fathers, but did not score significantly better on ten other outcomes. The authors called this "modest support" for the idea of a "good divorce".
- A US study of 270 separated parents (2014) found that parents' reports of their children's adjustment did not differ significantly across co-parenting styles.
- A 2018 review of 11 studies of high-conflict divorced families found that high-quality parenting by at least one parent was associated with better child adjustment.
Read together: warm cooperation is good when it is possible, but it is not the only route to children doing well. What these studies and professional bodies agree on is that exposure to conflict harms children, and that each parent's own parenting matters. The American Academy of Child and Adolescent Psychiatry puts it simply: "children do better when parents can minimize conflict and cooperate on behalf of the child." A business-like arrangement is a way to deliver exactly that when friendship is not on the table.
When the business model is not working
Signs it is time for more structure or more help:
- Most messages turn into arguments, even when you follow the rules.
- Handovers regularly involve raised voices or tension the children can see.
- One parent ignores agreed decisions, or every small choice becomes a standoff.
- Your child is anxious before handovers, carries messages despite your efforts, or says they feel stuck in the middle.
Options include moving to parallel parenting, a parenting coordinator, or mediation. Watch your child too. The Canadian Paediatric Society lists anxiety, sadness, changes in eating or sleep, trouble at school and aggressive behaviour as signs to raise with your doctor if they continue or get worse.
And give the new system time. The first weeks can feel stiff and artificial, like any new habit. You do not have to get it perfect. Every short, calm message and every quiet handover is one less thing your children have to carry.
If there is family violence: shared communication, joint check-ins and face-to-face handovers may not be safe. Your safety and your children's come before any co-parenting model. Read our guide to separation and safety planning and speak to a lawyer or a domestic violence service. Press Shift+Esc to leave this site quickly.
Sources
- Arizona Chapter of the Association of Family and Conciliation Courts. Co-Parenting Communication Guide. 2011. https://www.afccnet.org/Portals/0/PDF/AzAFCC%20Coparenting%20Communication%20Guide-web.pdf
- Department of Justice Canada. Making Plans: A guide to parenting arrangements after separation or divorce (including Appendix A on electronic communication). 2026. https://www.justice.gc.ca/eng/fl-df/parent/mp-fdp/index.html
- Association of Family and Conciliation Courts. A Guide for Joint Custody and Shared Parenting. Revised 2003. https://www.afccnet.org/Resource-Center/Family-Resources/A-Guide-for-Joint-Custody-and-Shared-Parenting
- Association of Family and Conciliation Courts. Making Your Parenting Plan Work. Revised 2003. https://www.afccnet.org/Resource-Center/Family-Resources/Making-your-Parenting-Plan-Work
- AFCC-Ontario. Parenting Plan Guide. 2020. https://www.afccnet.org/Portals/0/PDF/AFCC-O-Parenting-Plan-Guide%20(Jan%202020)1.pdf
- Buchanan CM, Maccoby EE, Dornbusch SM. Caught between parents: adolescents' experience in divorced homes. Child Development. 1991. https://doi.org/10.1111/j.1467-8624.1991.tb01586.x
- Harold G, Acquah D, Sellers R, Chowdry H, Feinstein L. What works to enhance inter-parental relationships and improve outcomes for children. Early Intervention Foundation. 2016. https://www.gov.uk/government/publications/what-works-to-enhance-inter-parental-relationships-and-improve-outcomes-for-children
- Harold GT, Sellers R. Annual Research Review: Interparental conflict and youth psychopathology: an evidence review and practice focused update. Journal of Child Psychology and Psychiatry. 2018. https://doi.org/10.1111/jcpp.12893
- van Eldik WM, de Haan AD, Parry LQ, et al. The interparental relationship: meta-analytic associations with children's maladjustment and responses to interparental conflict. Psychological Bulletin. 2020. https://doi.org/10.1037/bul0000233
- Lamela D, Figueiredo B, Bastos A, Feinberg M. Typologies of post-divorce coparenting and parental well-being, parenting quality and children's psychological adjustment. Child Psychiatry and Human Development. 2016. https://doi.org/10.1007/s10578-015-0604-5
- Amato PR, Kane JB, James S. Reconsidering the "good divorce". Family Relations. 2011. https://doi.org/10.1111/j.1741-3729.2011.00666.x
- Beckmeyer JJ, Coleman M, Ganong LH. Postdivorce coparenting typologies and children's adjustment. Family Relations. 2014. https://doi.org/10.1111/fare.12086
- Mahrer NE, O'Hara KL, Sandler IN, Wolchik SA. Does shared parenting help or hurt children in high conflict divorced families? Journal of Divorce and Remarriage. 2018. https://doi.org/10.1080/10502556.2018.1454200
- American Academy of Child and Adolescent Psychiatry. Children and Divorce, Facts for Families No. 1. Updated 2026. https://www.aacap.org/AACAP/Families_and_Youth/Facts_for_Families/FFF-Guide/Children-and-Divorce-001.aspx
- Canadian Paediatric Society. Helping children cope with separation and divorce. Caring for Kids. 2018. https://caringforkids.cps.ca/handouts/mentalhealth/separation_and_divorce
This guide is general information, not medical, psychological or legal advice. If you are worried about your child's safety or mental health, contact a professional or one of the services listed above.
If someone is in immediate danger, call 911. In Canada, call or text 9-8-8 (Suicide Crisis Helpline), or reach Kids Help Phone at 1-800-668-6868 or text CONNECT to 686868. In the US, call, text or chat 988 (Suicide and Crisis Lifeline).
Common questions
Do we have to be friends to co-parent well?
No. Research on co-parenting styles suggests warm cooperation helps when it is possible, but children can do well when parents keep things civil, predictable and free of conflict the children can see. A business-like arrangement is a legitimate goal.
How often should co-parents communicate?
As often as the children's needs require and no more. Professional guidance suggests one topic per message, acknowledging within 24 hours, and a cap such as two emails a day outside emergencies. A monthly or termly check-in handles bigger topics.
Should a new partner be included in co-parenting messages?
Generally no. Both the Arizona AFCC guide and Justice Canada advise against copying new partners or relatives on co-parenting messages. Decisions and information stay between the parents.
What if my co-parent will not follow the rules we agreed?
Keep following them yourself, keep your messages short and factual, and use your agreed dispute route: mediation, a parenting coordinator or, if needed, legal advice. If the conflict stays high, parallel parenting may protect the children better.
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Start the free assessmentThis guide is general information for parents, not medical, psychological or legal advice. It draws on published research and guidance from recognised health and family justice bodies, listed under Sources. Every child and family is different. If you are worried about your child or yourself, talk to your family doctor or a qualified professional. FairWell can help you find one through the professional directory.